General Terms and Conditions

These General Terms and Conditions (hereinafter "GTC") apply to all business relationships between Riverlabs GmbH, Zimmerstr. 94, 10117 Berlin (hereinafter "WUNDERTAT" or "Agency"), and the client (hereinafter "Client").

Deviating conditions of the Client are not recognized unless the Agency expressly agrees to their validity in writing. These GTC apply even if the Agency provides the service without reservation in the knowledge of conflicting or deviating conditions of the Client.

The Agency provides services for the Client in the areas of web design, web development, brand identity, digital strategy, and ongoing support of digital presences. The specific scope of services results from the respective order confirmation or individual offer.

The Agency provides its services in accordance with the principles of proper professional practice. It is entitled to use third parties as subcontractors to provide the services.

Dates and deadlines are only binding if they have been expressly confirmed as binding by the Agency in writing. Otherwise, they are non-binding targets.

The Client is obliged to provide the Agency with all information, materials, and access required for the provision of services in a timely manner. Delays resulting from delayed delivery by the Client are not the responsibility of the Agency.

Remuneration is based on the agreed tariff and the selected advance payment option. Invoices are due for payment without deduction within 14 days of the invoice date.

In the event of default, the Agency is entitled to charge default interest at the rate of 9 percentage points above the respective base rate. The right to claim further damages caused by default remains reserved.

Upon full payment of the agreed remuneration, the Agency grants the Client the temporally, spatially, and materially unrestricted rights of use to the works created within the scope of the order, insofar as this is necessary for the agreed purpose of the contract.

Prior to full payment, all rights of use remain with the Agency. The Agency reserves the right to use the created works for reference purposes in its portfolio, unless the Client expressly objects.

The Client shall provide the Agency with all documents, data, and information required for the fulfillment of the contract in a timely manner and free of charge. They shall ensure that contact persons are named and decisions are made promptly.

If the Client fails to meet their cooperation obligations or does not meet them in a timely manner, the agreed deadlines shall be delayed accordingly. If the Agency incurs additional costs as a result, it is entitled to invoice these separately.

The Agency guarantees that its services correspond to the agreed scope of services. Defects will be remedied by the Agency within a reasonable period of time after appropriate notification by the Client.

The liability of the Agency is limited to intent and gross negligence. In the event of a breach of essential contractual obligations (cardinal obligations), the Agency is also liable for minor negligence, but limited to the foreseeable, contract-typical damage.

Both parties undertake to treat all confidential information of the respective other party received within the scope of the cooperation confidentially and not to pass it on to third parties. This obligation continues to exist even after the termination of the contractual relationship.

The contract term is based on the selected tariff and the advance payment option. With monthly billing, the contract can be terminated with 30 days' notice to the end of the month.

In the case of advance payment over a longer period (quarterly, semi-annually, annually), ordinary termination is possible for the first time at the end of the agreed term, unless otherwise agreed.

The right to extraordinary termination for good cause remains unaffected.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes arising from or in connection with this contract is Berlin, provided the Client is a merchant, a legal entity under public law, or a special fund under public law.

Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected. Instead of the invalid provision, a valid provision that comes closest to the economic purpose of the invalid provision shall apply.